Ticket Terms of Use
National Cherry Blossom Festival, Inc. (NCBF) issues this ticket through Saffire. As a ticket holder, you acknowledge that this ticket: is not refundable or exchangable, is not redeemable for cash and allows only one entry to this NCBF event (Event) per barcode scan. You may not duplicate or sell this ticket. At the Event, you will not bring prohibited items into the Event venue and will not take photos, videos or recordings unless signs expressly state otherwise. You consent, without reservation, limitation or compensation, to NCBF recording, in any media, and using, broadcasting or producing derivative works from, in any media and for all time, your likeness, voice and appearance at the Event. You assume all risks before, during and after the Event, and release from all related claims NCBF, Saffire, Event venue and their respective officers, directors, employees and agents. If NCBF reschedules this Event, NCBF will allow you to exchange this ticket at an NCBF-designated location for a comparably priced ticket to the rescheduled event. NCBF, Saffire or the Event venue may refuse admission to you or remove you from the Event if you do not comply with these terms or are disorderly.
Refunds, Disputes & Cancellations
By proceeding with a purchase from NCBF, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this disclosure regarding refunds.
Please note that all sales are final, and we do not offer refunds unless otherwise stated explicitly by NCBF or as required by law. This policy applies to all ticket purchases made through our website or any authorized ticketing platforms. NCBF recommends acquiring tickets only through our authorized platforms and does not guarantee authenticity for tickets purchased, exchanged or otherwise obtained through unauthorized platforms.
We understand that unforeseen circumstances may arise that prevent you from attending an event. However, due to the nature of event planning and logistics, we are unable to accommodate refund requests, including but not limited to:
- Change in personal plans
- Travel disruptions
- Inclement weather
- Artist or performer lineup changes
- Venue changes
Disputes or Chargebacks
Disputing charges processed by or on behalf of NCBF including by its partner, Saffire or SaffireTix, may result in being blacklisted (banned) from future purchases and should not be used a method for obtaining a “refund”.
Cancellations
In the event of a cancellation or rescheduling of the event by NCBF, ticket holders will be notified promptly, and alternative arrangements or refunds may be offered at our discretion.
Contacting Us
If you have any questions or concerns regarding this policy or need assistance with your ticket purchase, please don't hesitate to contact our customer support team at tickets@ncbfdc.org.
Effective Date and Changes
NCBF reserves the right to modify the terms of this policy at any time and in our sole discretion, by posting a change notice to this page.
This policy was last modified on November 1, 2024.